 |
FAQ |
 |
 |
Featured Private Label Sites |
 |
|
|
|
Private Label Program Basics:
|
If you don't see your answer in the list below, please email us.
|
|
Q: What is BiCupid Private Label Dating program?
A:
|
It is a mutually beneficial program. You own the domain, point it to our servers. We handle the website, you promote the website. People sign up on your website and you get paid.
Bi dating site can be set up for you at no cost if you have strong interest in this field or work-at-home business. You can pick the name for your own dating site, own the domain and brand. We take care of dating software, membership database, payment processing, hosting, customer support and much more. And all of these are totally free.
Your site will share hundreds of thousands of profiles with other Bi dating sites we have already set up. There are around seven million profiles in our whole network. Your users can immediately contact them once they register at your Bi dating site.
|
Q: Do you have a demo? How many private label sites do you run now?
A:
|
Yes. We have thousands of private label dating sites. You just need to send an email to us or contact your account manager.
|
Q: What is the requirement to be an private label?
A:
|
Whoever accepts payment in US dollars and owns a web site, which doesn't contain illegal activities and offensive materials, can join our private label program. There is no minimum traffic requirement for your private label site, but we reserve the right to terminate private label relationship with you if you don't abide our service agreement.
|
Q: How do I join your Private Label Dating program and create my own dating site?
A:
|
Please click here to fill in the sign-up form and you will be guided through step by step. You will be assigned a unique tracking ID. With this ID, any referral coming through your site will be attached your ID. We use this ID to tell how much we should pay you.
|
Q: Is any type of domain allowed? Why isn't a subdomain allowed?
A:
|
Sorry, no. We only accept the domain about Bi or Related dating.We recommend you to register domains at Godaddy (world's largest name registrar).
We do not offer subdomains at this moment. It is our policy to allow partners to have control over the brand and domain. If you register a domain name abc.com, you own the domain and brand forever. You will have more flexibility than using subdomains.
|
Q: Who will host the domain and site? I have to pay for it?
A:
|
BiCupid.com will host the site. Your domain registrar will host the domain. We will take care of all the backend work, including any site problems.
You have to pay for the domain. There are no monthly fees, license fees, hosting fees or any other charges. You own the domain and the brand.
|
Q: What is the difference between your program and others?
1.
|
Once your dating site is set up, it will have hundreds of thousands of members with the same interest. And your members can start meeting like-minded people right away. We do not include members with other interests, since they can easily turn away your new members.
|
|
2.
|
Our customer service team have eight-year experiences serving customers with those special interests.
|
|
3.
|
You will be assigned a dedicated account manager, who will help you set up the dating site and with marketing and promotion.
|
Q: Is there any contract or agreement , etc to agree to?
A:
|
Yes. There is a Terms of Use when you sign up.
|
Q: Is this a legitimate business? How would I trust you and how do you guarantee I will get paid?
A:
|
Yes.
The company has been in online-dating business for over eight years and one of the pioneers in niche dating. We have provided quality services to close to ten millions of members already. We are powering dating sites of some most famous brands in the world. We continue to grow and prosper due to the trust the customers and partners have on us.
Over the years, there have not been one single complaint so far against the company for not paying its partners. We fully understand that the future of the company is totally dependent on partners' trust and hard work.
|
Q: Can you build adult sex websites or adult dating websites?
A:
|
No, we are not running or building adult sex sites.
|
Q: Will inner pages of my site be the same as BiCupid.com?
A:
|
No. Users will not see the BiCupid.com on inner pages. Some of the page looks and colors may be similar to BiCupid.com.
|
Q: What are the benefits of joining your private label program?
Q: How does BiCupid.com benefit from giving me my 'own' dating site?
Q: What are the advantages or disadvantages of the three types of the payout options?
A:
|
For a beginner, it is better to start with the option of per confirmed registration. From the generated traffic and statistics, you can then decide to test other options at any time. There are many various factors determining the optimal payout option. Different marketing methods may produce different ratio of paid members. You have to find out for yourself. Of course, the company will offer additional marketing support when you have driven certain level of traffic.
|
Q: Is it possible to run private label in different languages?
A:
|
No. Currently we only provide English version. In a few months, versions of other languages will be available.
|
Q: Can you provide the conversion rate for registered users becoming paid members on your site?
A:
|
It depends on the way you do marketing. If you advertise on Google, the conversion is higher. If you comment on blogs, the conversion is average. If you use email marketing, the conversion is lower. Our ratio for registered users to upgrade to paid members is about the same as the industry average. We apologize that we can not provide more details until you become a quality partner.
|
Q: Domain sellers offer different types of accounts. How much webspace would be required?
A:
|
You needn't worry about the webspace. You only need to register the domain and we will take care all the backend work, include website space.
|
|
|
|
My Private Label Account:
|
If you don't see your answer in the list below, please email us.
|
|
Q: Do I have to use GoDaddy to register domain?
A:
|
No. You can register a domain at any other registrar( e.g. 1and1, Namecheap etc. ). After you get the domain, you just need to change the nameserver to ours. We mention Godaddy since it is the largest domain registrar.
|
Q: Why should I change DNS / Nameservers?
A:
|
You own the domain and brand. We take care of dating software, membership database, payment processing, hosting, customer support and much more. All of these are totally free, and our small need is to change the DNS. Only this can we upload our codes to your site and make the site live. Then you can start to earn money from this site.
|
Q: How to change DNS / Nameservers?
A:
|
Log-in your account manager at that site where you have your domain name and enter our nameservers with the following values:
NS1.DATINGOPINIONS.COM NS2.DATINGOPINIONS.COM
Remove old nameservers if any, then save changes. It will take 24-72 hours for these changes to take effect.
|
Q: How do I terminate my private label account?
A:
|
If you want to remove your private label account from our database, please send us an email with the subject of "Remove Me from Your private label Program" and include the following information: your tracking ID number, password and your site name.
|
Q: I just logged into my account and it was banned. Why?
A:
|
We do not condone cheating or spamming of any nature. Any accounts suspected of cheating or reported for spamming are immediately banned and all payment voided. Extreme steps must be taken to protect our company and legitimate private labels. Typical private label causes include:
- People emailing us that your private label ID was used in spamming activities.
- Creation of fake accounts.
- High chargeback rates (7% or greater).
- Other inappropriate actions.
|
Q: Am I allowed to customise my site?
A:
|
Yes. We will contact you to discuss your site further once you have registered. Then you can provide more details about the design of your site - plus any other requirements.
|
Q: Can the site ask people to fill up compatibility questionnaire before they sign up?
A:
|
Sorry, no. However, we do have compatibility feature after people sign up at this moment.
|
Q: Can I suggest any feature that you don't have in your existing software or platform?
Q: How to integrate my existing dating site and its members into your database?
A:
|
Our engineers can integrate it manually if it has at least a few thousands of users. Otherwise it is better for you to use our dating platform and use your existing dating domain. The site should have hundreds of thousands of profiles. Whenever your previous members come to the site, they are likely to register new profiles. And you get paid for that.
|
Q: I am a web designer. Can I use my own graphics, revised content, etc.?
A:
|
Yes. But our professional designers need to make sure they conform to our requirements before they are applied.
|
Q: Can you send me the site ftp and admin address / password?
A:
|
Sorry, no. Your site is sharing hundreds of thousands of profiles with other Bi sites we have already set up.
Any change to the inner parts of your site may affect other sites. If you want to add something to your site, email the details to us.
|
Q: Can my site be Option I, Option II and Option III at the same time?
A:
|
No. But you can choose option I and option III or option II and option III at the same time.
|
|
|
|
If you don't see your answer in the list below, please email us.
|
|
Q: May I keep more than one private label site?
Q: What is your promotion policy?
Q: Is email marketing allowed?
Q: I already have my co-branded page. Why do I need to set up a dating site?
Q: Will you do marketing for the site?
Q: Would I have access to email addresses of existing users of your database to promote my website?
Q: How to get banners for my dating site to advertise on my or others' websites?
A:
|
Here are some sites where you can make free banners yourself:
|
| |
Q: My responsibility to make it work & what role to play after it's up and running?
A:
|
At the beginning, just to register a domain related to Bi dating. After we get it up and running, you only need to focus on marketing your dating site. Leave all other hard and tedious work to us.
|
Q: Can I build 2nd tier affiliates?
A:
|
Yes. You can earn 10% of earnings of sub-partners you refer to us.
|
Q: Am I capable of setting up and running my own affiliate program?
A:
|
No. But you may invite others to join our private label program. And you will earn 10% of their earnings!
|
Q: Does your site have any RSS feeds I can use?
|
|
|
If you don't see your answer in the list below, please email us.
|
|
Q: What is the difference between "Referrals" and "Sales" columns on my statistics page?
A:
|
The "Sales" column tracks how many people have come from your site and signed up as a paid member. The "Referrals" column tracks the people who have signed up as free members.
|
Q: How can I know my private label links' performance / statistics?
A:
|
The statistics page is created specially for partners to check the progress of dating sites. Check it out at your account after login at http://af.BiCupid.com/. Statistics is updated daily.
|
| Q: |
If I earn 10% of my sub-partners' commission, will I get a cut from his earnings? Can his total earnings be recorded on my report page, if he registers via my invitation link?
|
| A: |
If your sub-partner registers through your invitation link, our system can track his total commission and show it on your own report page. You earn 10% of sub-partners' commission from paid members. We will not cut that from his earnings, but offer you an extra 10%.
|
Q: Is this a CMS (content management site) site? Can I approve or refuse profiles on my site?
A:
|
Sorry, no. This is not a CMS(content mangement site) website. But you can find out who sign up through your site at 'view report' link after login. We keep the database for today, this month, last month and last 6 months.
We prefer you to focus on marketing. Customer service is really a long and hard work requiring lots of patience and time. We are taking over these hard work for now. It may change in the future.
|
Q: Is there a way to tell where my traffic is coming from?
A:
|
Yes, you can use code from Google Analytics to track the traffic information. Once your code is ready, send it to your account manager and we will add it up at your dating site.
|
|
|
|
If you don't see your answer in the list below, please email us.
|
|
Q: What are the terms and termination?
A:
|
The terms of this agreement will take effect upon signing-up at the website and will cease when terminated by either party. You may terminate this Agreement at any time by providing us with written notice of termination.
|
Q: How much money will I make and what is the payout rate for my dating site?
A:
|
That totally depends on you. The more people you can get to sign up as a member of your dating site, the more money you will make. We offer three payout options. We pay you $2 for each profile or $45 for each paid member. And 10% of earnings of sub-partners you referred to us.
|
Q: How and when do I get paid?
A:
|
We send out the payments via bank check at the beginning of each month, but only when you have generated over $100 in revenue. If you have generated less than this, the pay will be withheld until the next pay period, when it is added to the new total and sent to you if over $100.
If any payment from customer is later charged-back or refunded, or the customer's bank check is returned by the issuing bank, we will deduct the fee from your commission.
|
Q: What is Paypal?
A:
|
Paypal is a system specially designed for secure sending and receiving payments over the Internet. Once you create a Paypal account you can send and receive money over the Internet using Paypal balance, your credit card, debit card or bank account. Please check out more details at www.paypal.com.
|
Q: I received my commission through Paypal. What should I do next?
A:
|
After you create an account at www.paypal.com, the commission you received will be automatically sent to your funding option. If you sign up with a credit card or debit card, it will be automatically send to them. If you sign up with your bank account, the payment will be sent to your Paypal balance or bank account. You can easily transfer your payment from the Paypal balance to your bank account and use it as you wish.
|
Q: I have not received one of my checks posted on my stats page, what should I do?
A:
|
If you have not received a check, please make sure postal mailing address is correct and updated at the website. Then send us an email. Please include your tracking ID number, the month and the amount of the check in question. And we will get back to you as soon as possible.
|
Q: What do I do if I have received a check with the incorrect information on it?
A:
|
First, please send the check back to:
5334 Yonge Street,Suite 141
Toronto, Ontario M2N 6V1
Canada
Second, please send an email to our Affiliate Team to request a new check. Be sure to edit your contact information so we can re-issue a new check with the correct information. You can expect your new check to arrive within two weeks.
|
Q: What is your Chargebacks and Creditbacks rule?
A:
|
We will not pay any partner who has chargebacks and creditbacks of 7% or greater. Creditback is defined as customers who cancel their memberships and receive a credit. Chargeback is defined as a refund of payment for customers after the credit card has been processed.
|
Q: Do you need banking detail?
A:
|
We don't need your banking detail. We send out the commission by bank check for now, and Paypal in the near future.
|
Q: How are taxes handled from your company?
A:
|
You can get full commissions from our company. However, you are solely responsible for any taxes just like other types of incomes. When the payment arrives, there will be no taxes deducted.
|
Q: If a person signs up for the free profile, I get $2. If he later upgrades, do I get $45?
A:
|
No. You can only choose $2 for each profile, or $45 for each paying member. Not both at the same time. However, you can change to different payout option later.
|
Q: I just changed my payout option from $45 on each sale to $2 on each profile. Can I get commission from previous profiles whose owners become your paid members?
|
|
|
If you don't see your answer in the list below, please email us.
|
|
Q: What the benefits are if I upgrade to premium partner?
A:
|
* Accessible to much more templates
* Priority and customized design
* Provide detailed marketing guideline
* More and faster engineering support
|
Q: If I bring over 1000 profiles or 50 gold members to different sites of your company, can you count them together and offer me premium partnership?
A:
|
No. You will be offered the premium partnership only when you bring over 1000 profiles or 50 gold members to the same site. And you will be the premium partner of that site only.
|
Q: If I upgrade to become a premium partner of one site, can I be the premium partner of all sites in your company at the same time?
A:
|
No. You can be the premium partner of only that site. If you want to be the premium partner of any other site, you need to send another $100 USD.
|
|
|
|
Contact us |
|
Note: We regularly award $100 to partners who send us quality suggestions. We also offer additional bonuses when they refer quality partners. All suggestions are taken seriously and personally read by the CEO.
|
|
SuccessfulMatch / BiCupid.com Customer Service |
|
| |
Postal Mail:
5334 Yonge Street, Suite 141
Toronto, Ontario M2N 6V1
Canada
|
|
|
| |
|
|
|
|